Benevolent Compliance | Sustainable Content #21


Doing good within narrow parameters

I've been thinking a lot about how to still do good work in these "unprecedented times." It seems increasingly unlikely that the regulatory or management objectives align with public benefits. So how can we still do good within a structure that doesn't incentivize it?

I'd been mulling over the idea of malicious compliance. But what is the opposite of that? What if we could do some good in this world while complying with management directives?

For now, I'm calling it benevolent compliance.

Example: Management wants to cut costs and improve profitability. We can demonstrate that lighter-weight, more sustainable web pages load faster and accelerate customer conversions. Or that reducing the length and/or frequency of our podcast improves listenership numbers and leads to better customer retention and increased word-of-mouth sales.

Are these things good for the business? Yes. Are they good for the planet, too? Yes. But perhaps most importantly, they're good for us and our psychological need to do beneficial things. And the best part? We don't even have to tell management that these actions have broader benefits. And sometimes that's necessary to get things done.

Look, I've long admitted that I'm deeply cynical about business practices, but I'm also practical. When the incentives align for business and sustainability, I don't care what the underlying reasons are. I care about outcomes. If a Western U.S.-based company installs a solar microgrid to avoid rolling blackouts during fire season, it's not altruism; there is a business and financial advantage. But the end result is still the same: less reliance on power from emissions-generating fossil fuels.

So go forth and find ways to be benevolent within the constraints of your existing work structure.

"In a 2019 white paper on retail best practices, Akamai talked about the speed of web page downloads—and the corresponding speed with which impatient customers will abandon your site. What causes a page to load slowly? Heavy page elements like stock imagery. Pages that are environmentally unfriendly are also frustrating for customers. [Just] a one-second increase in download speed decreased conversions by 26 percent."

 

Alisa Bonsignore
Sustainable Content: How to Measure and Mitigate the Carbon Footprint of Digital Data
Now available

What I've been reading

Morgan Stanley reports that almost eight in 10 asset managers (78%) and asset owners (80%) expect growth in sustainable investing. And this makes sense from an investment perspective, given that sustainable businesses tend to be more resilient, and generally better investments.

Extreme weather events are extremely costly. "The total cost of the nine most significant weather events in the US through December, including Hurricane Helene, equaled nearly 2% of [the U.S.] gross domestic product."

Execs are starting to see a connection between the use of AI and greenhouse gas emissions. "42% have had to re-examine their climate goals — because too many still have a one-eyed view of ‘costs.’"

Researchers from the University of Cambridge have developed a solar-powered reactor that converts carbon dioxide into sustainable fuel.

Shameless and unsolicited cross-promotion of good stuff!

June 12: Listen to Jane Ruffino speak about how she learned how to see facilitation skills as leadership skills, and what happened when she started doing that with a little more intention. Jane is great!

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People are saying good things about Sustainable Content

"This book is going to be an essential read, especially as conversations about conservation and space become a bigger topic - particularly around AI. Yes, digital is convenient but it takes ENERGY to keep it alive. So let's see how we can do it better and more efficiently for Mother Earth, shall we?"

- Erin Schroeder. Senior Content Strategist

Alisa Bonsignore

Founder, Strategist, and Author

Clarifying Complex Ideas, LLC

Talking about sustainable content: how to measure and mitigate the carbon footprint of digital data.

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